Medical Collections have become more and more complicated in recent times. Medicare guidelines, and the growing number of uninsured have created a maze for medical providers that can be difficult to navigate. And that doesn’t include what happens after the service has been rendered, insurance filed and there is still a balance due.
For both large and small medical providers, the dilemma continues to exist in how to maintain an amiable relationship with patients. Trying to balance this dilemma often creates a situation where the window for collections has closed, or worse, a situation where the outstanding balance has been relegated to the lowest priority in the patient’s perspective.
JV Collections & Tracking Agency specializes in making the balance owed to you a higher priority in your patient’s life. This is not achieved by employing “smash mouth” methods which degrades the individual, but by engaging in a respectful dialogue which focuses on financial counselling with the patient.
Our approach to our collections includes a letter series, “soft” telephone collections and (if needed) escalated efforts, as well as staff members specifically trained in the intricacies of medical debt. These individuals are Certified Health Business Professionals (CHBP) certified and compliant, and engage in methods that utilize empathy to achieve the desired collection results.
We understand your industry. We understand your patients. Most important, we understand what it takes to successfully collect Naira for you in a way that is compliant with all federal regulations.
At JV Collections & Tracking Agency, we pride ourselves on our results and (most important) how we treat your patients! We are the experts in our field, and our top priority is to make sure that we never play a role in how you and your practice are viewed. Instead, we make sure that you do! Your patients are your greatest asset and your best source of advertising and referrals. Do you really want your patients managed by any old uncertified collection agency?